Customer Reviews

Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.

  • AM

    “Kathy Hamilton went above and beyond to help me with my claim late on a Saturday evening. I really appreciate how she then followed through on making sure the whole process went smoothly. It is nice to feel like you have someone on your side pushing to put everything back to normal as quickly as possible when dealing with an inconvenience such as a water issue. ”

  • JB

    “The agents at The Insurance Store are responsive, polite, and very knowledgeable of the products they offer.”

  • BW

    “Ms. Kathy is absolutely incredible! She is so kind and truly goes above and beyond for her clients. I rarely write reviews, but Ms. Kathy has been nothing but exceptional. She is incredibly patient and will answer each and every question you may have. She was even kind enough to even send a card thanking me for becoming her client – how amazing!

  • NA

    “Returning my phone calls promptly and emails. They also helped make my transition from North Carolina back the Maryland easy. I have been using the insurance group for over 20 years now.”

  • CH

    “Outstanding Customer Service at all times.”

  • MR

    “Great responsiveness and advice. There when you need them. Highly recommend!”

  • MD

    “Easy and affordable and I’ve gotten great advice. I trust that I’m getting the best.”

  • NW

    “The most friendly office I have ever dealt with, they make insurance easy. I have put in for 2 claims regarding a car accident and lost jewelry, both time it has been quick, easy and painless.

  • BH

    “Kathy has always been great, and most importantly, she provides us with excellent policy advice, fair pricing, and excellent customer service!”

  • JC

    “Your insurance premiums are good.”

  • TE

    “Ms. Lynn Fishman, my Agent, gave me the confidence that I was well provided for throughout the process. I really appreciate her customer care. Ms. Jackie Crews smoothly executed the game plan. Mr. Chris Forson made the adjusting a pleasure. All in all, a very satisfying experience. THANK YOU


  • DM

    “Kathy is outstanding – She always takes time to explain our options with our policy and is very responsive.

    I’ve already referred her to many friends that now use her for their insurance needs too!”

  • JN

    “Always get back to me quickly and have fair pricing!!”

  • QB

    “Kathy was so pleasant and explained to me thoroughly the information specific to my policy. ”

  • WL

    “Lynn, it’s always a pleasure working with you. Here’s to many more years working together.”